Merchants with Web-Based Virtual Terminals, No Electronic Cardholder Data Storage.

SAQ C-VT has been developed to address requirements applicable to merchants who process cardholder data only via isolated virtual terminals on personal computers connected to the Internet.

A virtual terminal is web-browser based access to an acquirer, processor or third party service provider website to authorize payment card transactions, where the merchant manually enters payment card data via a securely connected web browser. Unlike physical terminals, virtual terminals do not read data directly from a payment card. Because payment card transactions are entered manually, virtual terminals are typically used instead of physical terminals in merchant environments with low transaction volumes. These merchants process cardholder data only via a virtual terminal and do not store cardholder data on any computer system. These virtual terminals are connected to the Internet to access a third party that hosts the virtual terminal payment processing function. This third party may be a processor, acquirer, or other third-party service provider who stores, processes, and/or transmits cardholder data to authorize and/or settle merchants’ virtual terminal payment transactions. This SAQ option is intended to apply only to merchants who manually enter a single transaction at a time via a keyboard into an Internet-based virtual terminal solution. SAQ C-VT merchants process cardholder data via virtual terminals on personal computers connected to the Internet, do not store cardholder data on any computer system, and may be brick-and-mortar (card-present) or mail/telephone-order (card-not-present) merchants. Such merchants validate compliance by completing SAQ C-VT and the associated Attestation of Compliance, confirming that:

  • Your company’s only payment processing is done via a virtual terminal accessed by an Internetconnected web browser; 
  • Your company’s virtual terminal solution is provided and hosted by a PCI DSS validated thirdparty service provider; 
  • Your company accesses the PCI DSS compliant virtual terminal solution via a computer that is isolated in a single location, and is not connected to other locations or systems within your environment (this can be achieved via a firewall or network segmentation to isolate the computer from other systems); 
  • Your company’s computer does not have software installed that causes cardholder data to be stored (for example, there is no software for batch processing or store-and-forward); 
  • Your company’s computer does not have any attached hardware devices that are used to capture or store cardholder data (for example, there are no card readers attached); 
  • Your company does not otherwise receive or transmit cardholder data electronically through any channels (for example, via an internal network or the Internet); 
  •  Your company retains only paper reports or paper copies of receipts; and

 Your company does not store cardholder data in electronic format.

This option would never apply to e-commerce merchants.